Skip to content
BillproofFind an invoice
Billing guide availableVerified October 16, 2026

Manual billing workflow

How to find and download Tidio invoices

Go to Settings → Billing and open Billing details for downloadable invoices.

Step by step

Download the invoice from Tidio

  1. Open Settings and select Billing for the paid project.

  2. Choose the Billing details tab.

  3. Find the relevant invoice and download it.

Make next month easier

Still chasing software invoices every month?

Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.

Join invoice-tracking early access

Older documents

Where historical invoices are stored

Settings → Billing → Billing details

Missing evidence

What to do if an invoice is missing

Confirm the paying project and ask Tidio support or your dedicated manager about custom subscriptions.

Troubleshooting

Common retrieval problems

  • Usage shows quota consumption; Billing details contains the invoices.

Reconciliation

Match the invoice to a card or bank charge

  • Match the finalized invoice and payment period rather than the current quota-usage view.

Verification

Sources and review date

Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.

  1. Tidio: official billing help ↗official