Step by step
Download the invoice from TikTok Ads
Sign in to TikTok Ads Manager or the Business Center that owns the ad account.
For Ads Manager, open Tools > Billing > Invoices; for Business Center, open Finance > Invoices.
Select the invoice by ad account, month, and amount.
Download the document and retain the account ID for reconciliation.
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Older documents
Where historical invoices are stored
TikTok Ads Manager > Tools > Billing > Invoices, or Business Center > Finance > Invoices
Missing evidence
What to do if an invoice is missing
Confirm whether Business Center manages the ad account, check the primary contact's mailbox, and allow for the regional invoice-issuance schedule.
Troubleshooting
Common retrieval problems
- The user follows Ads Manager steps for a Business Center-managed account.
- The selected ad account or regional invoice period is wrong.
Reconciliation
Match the invoice to a card or bank charge
- Match ad account ID, invoice date, payment type, currency, and total.
- Reconcile top-ups or threshold charges to the cost ledger before grouping by month.
Verification
Sources and review date
Last verified August 29, 2026. If the vendor portal has changed, use the linked official documentation.