Step by step
Download the invoice from Time Doctor
Sign in to the company account and open Settings → Billing.
Select Invoices.
Use the eye icon to inspect a document, or the available download control to save past invoices.
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Older documents
Where historical invoices are stored
Settings → Billing → Invoices.
Missing evidence
What to do if an invoice is missing
Ask the owner to retrieve the invoice or grant the appropriate access through the company's billing-access settings.
Troubleshooting
Common retrieval problems
- Being a manager or regular user does not automatically grant access to company invoices.
Reconciliation
Match the invoice to a card or bank charge
- Match the company and billed period before reconciling time-tracking charges across teams.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.