Step by step
Download the invoice from Timely Event Software
Sign in to the Timely event dashboard as an Account Admin.
Open Billing from the sidebar and select Invoice.
Find the historical invoice and use Download to view, print, or save its PDF.
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Older documents
Where historical invoices are stored
Billing → Invoice
Missing evidence
What to do if an invoice is missing
This route covers Timely Event Software (Journey). Legacy Trek Calendar and WordPress add-on customers should contact Timely support.
Troubleshooting
Common retrieval problems
- This route covers Timely Event Software (Journey). Legacy Trek Calendar and WordPress add-on customers should contact Timely support.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Timely Event Software charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.