Step by step
Download the invoice from Tower
Sign in to Tower's customer portal with the purchasing account.
Open Plans & Billing.
Locate and open the invoice for the relevant purchase.
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Older documents
Where historical invoices are stored
Tower customer portal → Plans & Billing
Missing evidence
What to do if an invoice is missing
The official help confirms invoice access but does not specify a universal download format.
Troubleshooting
Common retrieval problems
- The official help confirms invoice access but does not specify a universal download format.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Tower charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Tower: official billing help ↗official