Step by step
Download the invoice from TrackingTime
Open Settings from the top-right menu.
Choose Subscription and scroll to Billing History.
Select the invoice to download its PDF with your saved billing details.
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Older documents
Where historical invoices are stored
Settings → Subscription → Billing History
Missing evidence
What to do if an invoice is missing
Subscription charges reflect active users and the billing cycle. Check the period and user count when matching a charge.
Troubleshooting
Common retrieval problems
- Subscription charges reflect active users and the billing cycle. Check the period and user count when matching a charge.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the TrackingTime charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.