Step by step
Download the invoice from Twelve Data
Sign in to Twelve Data and open Billing from your dashboard.
Select Invoices and locate the paid invoice.
View or download the record; individual subscribers can also reach Paddle's customer portal through Payment methods.
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Older documents
Where historical invoices are stored
Dashboard → Billing → Invoices
Missing evidence
What to do if an invoice is missing
The help article limits invoice downloads to credit-card payments and directs customers with missing PayPal invoices to support.
Troubleshooting
Common retrieval problems
- The help article limits invoice downloads to credit-card payments and directs customers with missing PayPal invoices to support.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Twelve Data charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.