Step by step
Download the invoice from Typeform
Sign in to the Typeform account that owns the subscription.
Open the organization menu in the upper-left corner and select Plan & Billing.
Scroll to the Invoices panel and choose See more if the required period is older.
Select the download icon for the invoice.
When the invoice opens in a new browser window, open the browser Print dialog.
Choose Save as PDF and save the document for reconciliation.
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Older documents
Where historical invoices are stored
Organization menu > Plan & Billing > Invoices > See more.
Missing evidence
What to do if an invoice is missing
Verify owner or admin access and the correct account, search the account email inbox for the automatically sent invoice or receipt, and remember that app or email changes do not rewrite historical invoices.
Troubleshooting
Common retrieval problems
- The invoice opens in a new tab but is not automatically downloaded.
- The user does not choose See more for older history.
- The invoice was sent to the account email rather than a second billing address.
- A historical invoice is expected to reflect billing-detail changes made later.
Reconciliation
Match the invoice to a card or bank charge
- Match invoice date, total, and paid status.
- Verify VAT or tax details before a new payment because issued invoices cannot be amended.
- Distinguish the browser-view date from the original invoice date when saving the PDF.
Verification
Sources and review date
Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.
- How do I view or download my invoices? ↗official
- Billing & Payments FAQ ↗official