Step by step
Download the invoice from UptimeRobot
Confirm whether the subscription was bought on the website or through an app store.
For web billing, open account settings in the dashboard and choose Invoices.
Click Download beside the record. For an app-store purchase, use that store's purchase history instead.
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Older documents
Where historical invoices are stored
Account settings → Invoices, or the purchasing app store
Missing evidence
What to do if an invoice is missing
Check the original purchase channel before asking UptimeRobot support for a missing invoice.
Troubleshooting
Common retrieval problems
- Apple and Google purchase records are not available in UptimeRobot's dashboard.
Reconciliation
Match the invoice to a card or bank charge
- Match the actual seller and amount rather than assuming every charge is collected by UptimeRobot.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.