Step by step
Download the invoice from Upwork
Sign in as an account owner or an admin with full or finance-only permissions.
Open Reports and Transaction history; choose Charges for invoices or Payments for receipts.
Open the transaction and use Download PDF or its invoice/receipt icon.
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Older documents
Where historical invoices are stored
Reports → Transaction history → Charges or Payments
Missing evidence
What to do if an invoice is missing
Large bulk exports arrive by email with a ZIP link that expires after 72 hours. Charges and payments are separate document views.
Troubleshooting
Common retrieval problems
- Large bulk exports arrive by email with a ZIP link that expires after 72 hours. Charges and payments are separate document views.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Upwork charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Upwork: official billing help ↗official