Step by step
Download the invoice from User Interviews
Sign in as the project owner or creator and open the completed project.
Use the three-dot menu beside Save and select View billing.
Choose Download receipt or Download invoice to save the latest PDF.
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Older documents
Where historical invoices are stored
Completed project → View billing
Missing evidence
What to do if an invoice is missing
Receipts are available to the project owner after a charge. Invoices are restricted to the project creator and require invoicing to be enabled for the project.
Troubleshooting
Common retrieval problems
- Receipts are available to the project owner after a charge. Invoices are restricted to the project creator and require invoicing to be enabled for the project.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the User Interviews charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.