Step by step
Download the invoice from WeTransfer
Sign in to the paid WeTransfer account on the web.
Select the workspace name, Account settings, then Plan and payment.
Scroll to Receipts and use the download arrow beside the relevant record.
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Older documents
Where historical invoices are stored
Account settings → Plan and payment → Receipts
Missing evidence
What to do if an invoice is missing
Renewal receipts appear after the renewal payment has processed.
Troubleshooting
Common retrieval problems
- Renewal receipts appear after the renewal payment has processed.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the WeTransfer charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.