Step by step
Download the invoice from Whatagraph
As an account administrator, open the profile icon and select Settings.
Choose Subscription, then Manage Billing and Billing History.
Locate the invoice and choose Download.
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Older documents
Where historical invoices are stored
Settings → Subscription → Manage Billing → Billing History
Missing evidence
What to do if an invoice is missing
Only administrators can retrieve invoices. Whatagraph generates them at the end of each billing cycle.
Troubleshooting
Common retrieval problems
- Only administrators can retrieve invoices. Whatagraph generates them at the end of each billing cycle.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Whatagraph charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.