Step by step
Download the invoice from Whereby
Sign in and choose the paid account using the account picker at the top left.
Open Subscription from the sidebar.
Scroll down and expand Invoice history.
Choose Download next to the required invoice.
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Older documents
Where historical invoices are stored
Subscription → Invoice history
Missing evidence
What to do if an invoice is missing
Confirm you selected the paid account rather than a different account. Ask its owner if you cannot view billing.
Troubleshooting
Common retrieval problems
- The documented workflow applies to Whereby Meetings Pro and Business accounts.
Reconciliation
Match the invoice to a card or bank charge
- Match the account, period and amount rather than the meeting room name alone.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.
- Whereby: official billing help ↗official