Step by step
Download the invoice from X Ads
Sign in to X Ads Manager and select the billed ad account.
Open Billing history for that account.
Locate the invoice matching the charge and billing period.
Open the invoice and save the PDF. Allow 48 hours after the charge for it to be issued.
Make next month easier
Still chasing software invoices every month?
Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.
Older documents
Where historical invoices are stored
X Ads account > Billing history
Missing evidence
What to do if an invoice is missing
Confirm the ad account and allow 48 hours after the charge. If the invoice is still absent, contact X Ads support with the charge date and billing details.
Troubleshooting
Common retrieval problems
- The wrong ad account is selected.
- The invoice is searched for before the 48-hour issuance delay has passed.
Reconciliation
Match the invoice to a card or bank charge
- Match ad account, invoice number, billing period, currency, and total.
- Use daily campaign-spend lines to explain threshold-triggered charges.
Verification
Sources and review date
Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.
- X Ads billing invoices ↗official