Step by step
Download the invoice from Zeplin
For Basic, open Billing in your profile. For Advanced, Team, or Organization, open Settings from Workspace Members and choose Billing.
Find the invoice in Payment History.
Download it directly or choose Resend to email a copy.
Make next month easier
Still chasing software invoices every month?
Billproof is building one place to keep software billing evidence together and track what’s missing. Join early access to help shape the invoice workflow.
Older documents
Where historical invoices are stored
Profile or workspace Billing → Payment History
Missing evidence
What to do if an invoice is missing
Basic requires the subscription Owner; workspace plans require Admin or higher. Enterprise bank-transfer customers must request invoices from support.
Troubleshooting
Common retrieval problems
- Basic requires the subscription Owner; workspace plans require Admin or higher. Enterprise bank-transfer customers must request invoices from support.
Reconciliation
Match the invoice to a card or bank charge
- Compare the document date, amount, and currency with the Zeplin charge. Check payment status separately from the invoice issue date.
Verification
Sources and review date
Last verified October 22, 2026. If the vendor portal has changed, use the linked official documentation.
- Zeplin: official billing help ↗official