Step by step
Download the invoice from Airtable
Sign in to Airtable and identify the workspace or organization responsible for the charge.
For Free or Team, open account overview and choose the workspace under Workspace settings, then Billing.
For Business or Enterprise Scale, open the Admin panel and select Billing.
Find the charge and choose View invoice, then Download invoice or Download receipt.
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Older documents
Where historical invoices are stored
Free/Team: account overview > Workspace settings > Billing. Business/Enterprise: Admin panel > Billing.
Missing evidence
What to do if an invoice is missing
Check the billed workspace and plan. An annual plan normally has no monthly invoice unless there is an adjustment. Sales-led Business and Enterprise customers can ask their account representative about missing invoices.
Troubleshooting
Common retrieval problems
- The user is not a Workspace Owner.
- The invoice belongs to a different paid workspace.
Reconciliation
Match the invoice to a card or bank charge
- Match workspace ID, invoice date, plan, currency, and total.
- Review collaborator, AI credit, and proration line items when the amount changes.
Verification
Sources and review date
Last verified September 6, 2026. If the vendor portal has changed, use the linked official documentation.