Step by step
Download the invoice from Basecamp
Use Basecamp in a desktop app or web browser as the account owner.
From Home, open Adminland.
Select Handle billing, invoices, packages, and upgrades.
Scroll to invoices and choose the required month to download its plain-text copy.
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Older documents
Where historical invoices are stored
Adminland → Handle billing, invoices, packages, and upgrades → invoices
Missing evidence
What to do if an invoice is missing
Ask the account owner for the record or check their invoice email. These instructions cover current Basecamp, not Basecamp 2 or Classic.
Troubleshooting
Common retrieval problems
- Billing management is unavailable in mobile apps.
Reconciliation
Match the invoice to a card or bank charge
- Keep the original text invoice; an emailed invoice and its downloaded copy describe the same billing event.
Verification
Sources and review date
Last verified October 16, 2026. If the vendor portal has changed, use the linked official documentation.