Current Billproof support
What Billproof supports today
Billproof does not currently offer direct Atlassian invoice retrieval. You can still build a reviewable record by forwarding invoice email or uploading the original document.
Document retrievalNot available
NormalizationSupported
Transaction matchingSupported
Invoice retrieval
Where Atlassian provides invoices
Atlassian Administration billing area or my.atlassian.com → Orders for legacy orders
Ways to retrieve records today
For step-by-step instructions, use the Atlassian invoice retrieval guide.
Access controls
Authentication and permissions
- OAuth
- Not used for this workflow
- API token
- Not used for this workflow
- Browser session
- Required for portal access
- Required role
- Billing admin, or the billing or technical contact listed on a legacy quote or order
Vendor evidence
Available billing and document data
This table describes data documented by the vendor. It does not imply that Billproof retrieves every field directly.
| Billing capability | Vendor availability | Evidence note |
|---|---|---|
| Account discovery | Not documented | No Billproof account-discovery capability is claimed for this vendor. |
| Billing history | Documented | Historical billing records are available in the vendor portal. |
| Invoice metadata | Documented | The vendor portal exposes invoice or statement summary data. |
| Invoice PDF | Documented | Atlassian documents PDF invoice downloads in billing and order workflows. |
| Credit notes | Unknown | No verified detail is available yet. |
| Line items | Documented | Invoices identify Atlassian products, billing periods, and order details. |
| Usage data | Unknown | No verified detail is available yet. |
| Subscriptions | Documented | Billing admins can manage and review product subscriptions. |
| Payment method | Documented | Billing admins can view and change payment methods. |
Normalized record
Fields Billproof can normalize
- vendor
- invoice_number
- invoice_date
- billing_period
- currency
- subtotal
- tax
- total
- line_items
- account_identifier
- site
- product
- support_entitlement
- order_number
- term
Known boundaries
Limitations
- Billproof does not currently connect directly to Atlassian.
- A user must provide the invoice or statement by upload or an enabled email workflow.
- Billing navigation and permissions differ between improved and legacy billing experiences and between Atlassian products.
Primary evidence
Sources
Last verified August 28, 2026. Vendor interfaces and billing policies can change.
- Billing permissions by role ↗official
- Atlassian Cloud licensing ↗official