Current Billproof support
What Billproof supports today
Billproof does not currently offer direct FullStory invoice retrieval. You can still build a reviewable record by forwarding invoice email or uploading the original document.
Document retrievalNot available
NormalizationSupported
Transaction matchingSupported
Invoice retrieval
Where FullStory provides invoices
Subscription > Invoices for card billing; Umbrella > Manage for Umbrella accounts; Accounts Receivable for invoice-paying customers.
Ways to retrieve records today
For step-by-step instructions, use the FullStory invoice retrieval guide.
Access controls
Authentication and permissions
- OAuth
- Not used for this workflow
- API token
- Not used for this workflow
- Browser session
- Required for portal access
- Required role
- FullStory Admin; Umbrella Manager for an Umbrella account
Vendor evidence
Available billing and document data
This table describes data documented by the vendor. It does not imply that Billproof retrieves every field directly.
| Billing capability | Vendor availability | Evidence note |
|---|---|---|
| Account discovery | Not documented | No public workflow for discovering every account from billing data is documented. |
| Billing history | Partial | History access depends on the plan, region, or billing arrangement. |
| Invoice metadata | Documented | Issued billing records include the core details needed to identify the charge. |
| Invoice PDF | Partial | A PDF or equivalent document is available only for some plans or regions. |
| Credit notes | Unknown | Credit-note availability is not confirmed by the reviewed source. |
| Line items | Partial | Line-item depth varies by document type, plan, or contract. |
| Usage data | Documented | The vendor documents usage detail alongside its billing workflow. |
| Subscriptions | Documented | Subscription or plan charges are part of the documented billing workflow. |
| Payment method | Unknown | Payment-method visibility is not confirmed by the reviewed source. |
Normalized record
Fields Billproof can normalize
- vendor_name
- invoice_number
- invoice_date
- billing_period
- subtotal
- tax
- total
- currency
- payment_method
- account_id
Known boundaries
Limitations
- Billproof does not currently have a direct FullStory billing connection.
- Retrieval requires an authorized user to download or forward the document.
- Invoice delivery varies by FullStory plan and contract.
Primary evidence
Sources
Last verified September 6, 2026. Vendor interfaces and billing policies can change.
- Where can I find my invoice? ↗official