Current Billproof support
What Billproof supports today
Billproof does not currently offer direct Help Scout invoice retrieval. You can still build a reviewable record by forwarding invoice email or uploading the original document.
Document retrievalNot available
NormalizationSupported
Transaction matchingSupported
Invoice retrieval
Where Help Scout provides invoices
Your Plan → Invoices
Ways to retrieve records today
For step-by-step instructions, use the Help Scout invoice retrieval guide.
Access controls
Authentication and permissions
- OAuth
- Not used for this workflow
- API token
- Not used for this workflow
- Browser session
- Required for portal access
- Required role
- Account Owner or a user with Manage billing and plan changes permission.
Vendor evidence
Available billing and document data
This table describes data documented by the vendor. It does not imply that Billproof retrieves every field directly.
| Billing capability | Vendor availability | Evidence note |
|---|---|---|
| Account discovery | Not documented | No public workflow for discovering every account from billing data is documented. |
| Billing history | Documented | Billing records are documented at Your Plan → Invoices. |
| Invoice metadata | Unknown | The public source does not specify a consistent invoice-metadata view. |
| Invoice PDF | Documented | The documented workflow provides PDF invoice, Emailed invoice. |
| Credit notes | Unknown | Credit-note availability is not confirmed by the reviewed source. |
| Line items | Unknown | Line-item availability is not confirmed by the reviewed source. |
| Usage data | Unknown | A usage export is not confirmed by the reviewed source. |
| Subscriptions | Unknown | Subscription detail is not confirmed by the reviewed source. |
| Payment method | Unknown | Payment-method visibility is not confirmed by the reviewed source. |
Normalized record
Fields Billproof can normalize
- vendor_name
- invoice_number
- invoice_date
- billing_period
- subtotal
- tax
- total
- currency
- payment_method
- account_id
Known boundaries
Limitations
- Billproof does not currently have a direct Help Scout billing connection.
- Retrieval requires an authorized user to download or forward the document.
Primary evidence
Sources
Last verified October 16, 2026. Vendor interfaces and billing policies can change.